Privacy Policy

The following policy dictates the manner in which BioPet Vet Lab and the DNA World Pet Registry collects and uses information gathered from users of this (each, a “User”). User privacy is extremely important to us. BioPet Vet Lab is committed to safeguarding the information you entrust to us. DNA World Pet Registry will not disclose information about customers or users without express permission unless the release of said information is required by government subpoena. BioPet Vet Lab complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use and retention of personal information from European Union member countries. BioPet Vet Lab has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access and Recourse. If there is any conflict between the policies in this privacy policy and the Privacy Shield Principles, the Privacy Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit www.commerce.gov/privacyshield In compliance with the EU-US Privacy Shield Principles, BioPet Vet Lab commits to resolve complaints about your privacy and our collection or use of your personal information. European Union individuals with inquiries or complaints regarding this privacy policy should first contact BioPet Vet Lab at 6727 Baum Drive, Knoxville TN 37919, or by telephone at 865-246-0514 or via email at info@biopetvetlab.com BioPet Vet Lab has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgement of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint. Finally, as a last resort and in limited situations, individuals may seek redress from the Privacy Shield Panel, a binding arbitration mechanism.

BioPet Vet Lab commits to resolve complaints about your privacy and our collection or use of your personal information. Information Collection Practices and Uses DNA World Pet Registry may collect personally identifiable information from Users in a variety of ways, including through online forms and other instances where Users are invited to volunteer such information. We may also collect information about how Users interact with our website. This information is obtained through analysis of server logs and through the use of “cookies” placed on user machines. A cookie is a piece of software that a Web server can store on a PC to identify the User should they visit the website again. While not all of the information that we collect from Users is personally identifiable, it may be associated with personally identifiable information that Users provide us through our website. For the purposes of administering the PooPrints™ program and the DNA Proof of Parentage Program, BioPet Vet Lab may collect the following types of data: Name, mailing and email addresses, as well as dog name, which will be used only by the property or group of which the user is a member. Users will have access to view this data, and it may be corrected or deleted upon notifying BioPet Vet Lab. A DNA profile of the dog will be created and stored in the registry. The data generated by the creation of the DNA profile of the dog will remain the property of BioPet Vet Lab. Information Disclosure. BioPet Vet Lab, owner of the DNA World Pet Registry will not disclose information about customers or users without express permission unless the release of said information is required in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. BioPet Vet Lab may be liable for inappropriate onward transfer of personal information to third parties. Information Security and Integrity All reasonable precautions will be taken to protect personal data from loss or misuse from unauthorized access, disclosure, alteration and destruction and to ensure that data are accurate, up to date, relevant and reliable for their intended use. Authority BioPet Vet Lab is subject to the investigatory and enforcement powers of the FTC. Questions Please contact us with any questions regarding our privacy policy by calling 865-246-0514 or email info@biopetvetlab.com.

Confidentiality Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail.  If we change this policy in the future we will alert you and provide individuals with an opt-out or opt-in choice for their information to be shared.  Any emails sent by this Company will only be in connection with the provision of agreed services and products.  If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.