Got questions?

We've got answers.
How much does it cost?

There is no monthly subscription to the program.
DNA has become extremely affordable. The cost only varies slightly depending on the size and location of the community and additional services. After your initial dog registration, you only pay for our product if you have to test waste. Contact us for specific prices in your area.

Do I have to sign a long term contract?

There is no long-term commitment. Dog registration is a one-time event with no hidden fees or monthly fees for self-service communities.

How do I build my dog database?

First, residents will participate in a “Dog Day” to make swabbing fun or they make appointments to swab their own pet at the leasing office. Managers will take our DNA collection kits, to enter the pet and residents info into their account on the DNA World Pet Registry. Next, they mail the swab back to the lab in its self-addressed, postage-paid envelope. And we take care of the rest. It’s that simple!

*We provide templates for updating your pet policy and notifying residents.

How will the DNA swabs be used?

PooPrints matches a sample of un-scooped waste to an individual pet in the DNA World Pet Registry.
PooPrints does not us or allow the distribution of genetic property to other sources unless directly requested by the canine owner.

How long have you been in business?

We launched our full-service laboratory in 2008.
Because we have so much experience in the business, we’ve perfected the process. We are dedicated to animal health, customer service and quick turn-around.

Is resident information secure and private?

Our privacy policy guidelines DNA World Pet Registry ensure that your info is secure and private.

Privacy Policy

Are you insured?

PooPrints is fully insured.
PooPrints is a member of Community Association Institute, National Apartment Association and Association Advantage Trade Partnership.

Our representatives are members of the local CAI and Apartment Association chapter in each of their cities. Also, we are registered with Compliance Depot. CD Vendor ID: 607340