In compliance with the EU-US Data Privacy Framework Principles, BioPet Vet Lab, Inc. commits to resolve complaints about your privacy and our collection or use of your personal information transferred to the United States pursuant to the DPF Principles. European Union, Swiss and United Kingdom individuals with DPF inquiries or complaints should first contact BioPet Vet Lab, Inc and email@example.com.
BioPet Vet Lab, Inc as further committed to refer unresolved privacy complaints under the DPF Principles to an independent dispute resolution mechanism, Data Privacy Framework Services, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/programs/all-programs/dpf-consumers/ProcessForConsumers for more information and to file a complaint. This service is provided free of charge to you.
If your DPF complaint cannot be resolved through the above channels, under certain conditions, you may invoke binding arbitration for some residual claims not resolved by other redress mechanisms.
Information Collection Practices and Uses
DNA World Pet Registry may collect personally identifiable information from Users in a variety of ways, including through online forms and other instances where Users are invited to volunteer such information. We may also collect information about how Users interact with our website. This information is obtained through analysis of server logs and through the use of “cookies” placed on user machines. A cookie is a piece of software that a Web server can store on a PC to identify the User should they visit the website again. While not all of the information that we collect from Users is personally identifiable, it may be associated with personally identifiable information that Users provide us through our website. For the purposes of administering the PooPrints® program and the DNA Proof of Parentage Program, BioPet Vet Lab may collect the following types of data: Name, mailing and email addresses, as well as dog name, which will be used only by the property or group of which the user is a member. Users will have access to view this data, and it may be corrected or deleted upon notifying BioPet Vet Lab. A DNA profile of the dog will be created and stored in the registry. The data generated by the creation of the DNA profile of the dog will remain the property of BioPet Vet Lab.
BioPet Vet Lab acknowledges that EU and Swiss individuals have the right to access the personal information that we maintain about them. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should submit a written request to using the contact information listed above. If requested to remove data, we will respond within a reasonable timeframe.
BioPet Laboratories, owner of the DNA World Pet Registry will not disclose information about customers or users without express permission unless the release of said information is required in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. BioPet laboratories may be liable for appropriate onward transfer of personal information to third parties.
Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
Information Security and Integrity