The following policy dictates the manner in which BioPet Vet Lab and the DNA World Pet Registry collects and uses information gathered from users of this (each, a “User”). This statement includes both The Company’s EU-US and Swiss-US Privacy Shield Statement, and the Website Privacy Statement. Privacy Users’ privacy is extremely important to us and we are committed to safeguarding the information you entrust to us. DNA World Pet Registry will not disclose information about customers or users without express permission unless the release of said information is required by government subpoena. BioPet Vet Lab complies with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively.
BioPet Vet Lab has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit https://bbbprograms.org/privacy-shield-complaints for more information and to file a complaint.
Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.
Information Collection Practices and Uses
DNA World Pet Registry may collect personally identifiable information from Users in a variety of ways, including through online forms and other instances where Users are invited to volunteer such information. We may also collect information about how Users interact with our website. This information is obtained through analysis of server logs and through the use of “cookies” placed on user machines. A cookie is a piece of software that a Web server can store on a PC to identify the User should they visit the website again. While not all of the information that we collect from Users is personally identifiable, it may be associated with personally identifiable information that Users provide us through our website. For the purposes of administering the PooPrints® program and the DNA Proof of Parentage Program, BioPet Vet Lab may collect the following types of data: Name, mailing and email addresses, as well as dog name, which will be used only by the property or group of which the user is a member. Users will have access to view this data, and it may be corrected or deleted upon notifying BioPet Vet Lab. A DNA profile of the dog will be created and stored in the registry. The data generated by the creation of the DNA profile of the dog will remain the property of BioPet Vet Lab.
BioPet Vet Lab acknowledges that EU and Swiss individuals have the right to access the personal information that we maintain about them. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data, should submit a written request to using the contact information listed above. If requested to remove data, we will respond within a reasonable timeframe.
BioPet Laboratories, owner of the DNA World Pet Registry will not disclose information about customers or users without express permission unless the release of said information is required in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. BioPet laboratories may be liable for appropriate onward transfer of personal information to third parties.
Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
Information Security and Integrity